Since its rollout in late 2024, MerloMobility—Merlo’s intelligent in‑house telematics platform—has been transforming how construction and agricultural businesses operate. Built specifically for Merlo machines, the system gives operators, fleet managers and owners the real-time visibility they need to boost performance, reduce downtime and protect their assets.
We caught up with Jon Ambler, Project Manager at Merlo, who has led the UK rollout and worked closely with Merlo’s engineering teams in Cuneo, Italy. Jon shared how Merlo’s technology is driving efficiency across fleets nationwide - and why MerloMobility is becoming the ultimate partner in fleet management.
Q: Jon, why are Merlo machines such an essential part of running an efficient operation today?
JA: “Telehandlers on busy sites work every single day—they’re core to productivity. Merlo machines are designed for reliability, operator comfort and efficiency. But what’s really moved the needle recently is MerloMobility. Operators and fleet managers can now see what their machines are doing in real time, spot issues early, plan your usage better and avoid unnecessary downtime. It’s all about keeping the fleet working at its best.”
Q: MerloMobility has grown rapidly across construction fleets. What makes it different from other telematics systems?
JA: “The biggest difference is that it’s built entirely in-house, specifically for Merlo machines. It’s not a generic plug-in system - it understands the machine at a deeper level. You get precise data like hydraulic output, boom position, engine speed and more. And you can set operating limits, meaning the system alerts you instantly if something isn’t being used within safe or efficient parameters. It helps operators make better decisions every day.”
Q: Security is a major concern for many businesses. How does MerloMobility support that?
JA: “Security is a standout feature. With geofencing and timefencing, you can control exactly when and where your machine can operate. If someone tries to start it outside those conditions, the engine simply won’t run. There’s also an engine inhibition function that prevents restart without the owner’s authorisation. It’s a powerful deterrent against misuse and theft.”
Q: How does Merlo help minimise downtime and maintenance costs?
JA:“That’s where MerloExtend really shines. It’s our extended warranty programme - covering up to 7,000 hours or 60 months—and it works hand-in-hand with MerloMobility. Because the system constantly monitors machine performance, we can spot issues early and keep machines working at peak condition. It turns maintenance from reactive into proactive.”
Q: Jon, given everything we’ve discussed—from real-time performance monitoring to predictive maintenance and enhanced security—why do you believe MerloMobility is becoming such an essential tool for businesses aiming to run a smarter, more efficient, and more connected fleet?
JA: “Because MerloMobility gives businesses the full picture. It’s not just about tracking a machine’s location—it’s understanding how that machine is performing, how it’s being used, and how we can keep it running at its best. When operators, owners, and service teams all have access to the same real‑time data, everything becomes more efficient: maintenance, planning, safety, and overall fleet utilisation.
It also gives customers total control over their assets, with features like geofencing, timefencing and engine inhibition offering a level of security and assurance that simply didn’t exist before. And when you combine that with predictive maintenance through MerloExtend, Merlo's extended warranty, you’re not just reacting to problems—you’re preventing them.
That’s why I say MerloMobility isn’t just a tool; it’s a partner. It supports every stage of a machine’s lifecycle and helps businesses make smarter decisions every single day. For companies that rely heavily on their telehandlers, that kind of insight is invaluable.”
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